Newcastle Bio Team
Our Reviews

What our customers say

What customers across Newcastle say about our biohazard, trauma and specialist cleaning work, gathered from the platforms below.

4.9Average rating
46Reviews collected
6Review platforms
Newcastle upon TyneArea served
Where We're Rated

Every platform, one honest picture

Google 4.9/5

Reviews left on our Google Business Profile by verified customers.

21 reviews
Trustpilot 4.8/5

Independently collected reviews with verification checks.

9 reviews
Checkatrade 9.8/10

Vetted trade membership with customer feedback checks.

7 reviews
Yell 4.9/5

Customer reviews on our Yell business listing.

4 reviews
FreeIndex 4.9/5

Verified UK business directory reviews.

3 reviews
Facebook 4.9/5

Recommendations from our Facebook business page.

2 reviews
Recent Feedback

Words from around the city

★★★★★
Handled a very hard week for us

They arrived the same afternoon, kept everything low-key with the neighbours and left the flat safe to enter again. Paperwork for the landlord came the next morning.

Karen · Heaton After Death Cleaning
Google · June 2026
★★★★★
Loft finally sorted

Straightforward from the first call. Clear price, turned up when they said, and the loft is completely cleared of guano and disinfected.

Paul · Gosforth Pigeon Guano Removal
Google · May 2026
★★★★☆
House transformed

Very professional team and the house is transformed. Only minor gripe was parking took a while to sort on our street; the work itself was faultless.

Sandra · Fenham Hoarder Cleanup
Google · May 2026
★★★★★
Fast and discreet

Called at 9am, team on site by lunchtime in a plain van as I asked. Everything explained before they started and the quote did not change.

Mark · Byker Trauma Cleaning
Trustpilot · April 2026
★★★★★
Smell completely gone

Two other cleaners had a go and the smell always came back. These lads found the source under the floor, treated it properly and it has not returned.

Julie · Walker Odour Removal
Trustpilot · March 2026
★★★★★
Flood cleanup done right

Water extracted, floors dried out and everything sanitised over three visits. They kept me informed at each stage and left the kit running between visits.

Derek · Kenton Flood Damage Cleanup
Checkatrade · March 2026
★★★★★
Kind when it mattered

They dealt with my late father's flat with real care. Quietly got on with it, checked before removing anything personal, and the place was spotless.

Angela · Jesmond After Death Cleaning
Yell · February 2026
★★★★☆
Good job on a nasty problem

Sewage backup in a basement unit. They were not the cheapest quote but they were the only ones who explained the disinfection process properly. Slight delay on the certificate arriving but it came.

Steve · Ouseburn Sewage Cleanup
FreeIndex · January 2026
★★★★★
Mould gone, walls saved

Black mould in the back bedroom dealt with at the source rather than just wiped over. They showed me the moisture readings before and after.

Lisa · Kingston Park Black Mould Removal
Facebook · January 2026
Questions

About our reviews and our work

Reviews & coverage4 questions
Where can I read your reviews?

Right here, and on each platform directly. We collect feedback on Google, Trustpilot, Checkatrade, Yell, FreeIndex and Facebook, and this page summarises all of them in one place.

Are these reviews from local Newcastle customers?

Yes. Our work is concentrated in Newcastle upon Tyne and the areas closely around it, so the reviews come from customers in districts like Heaton, Gosforth, Jesmond, Fenham and Byker.

Do you work in my area?

If you are in or around Newcastle, yes. We cover every district of the city and travel further for bigger or more serious jobs. Call 0191 666 0378 and we will confirm.

Can I leave a review after my job?

Please do. Honest feedback on any of the platforms above helps other people in difficult situations find a team they can trust.

Working with us3 questions
Do you handle both domestic and commercial work?

Yes. We clean for private homes, landlords, letting agents, housing providers and businesses across Newcastle, from single rooms to full commercial premises.

What certifications does the team hold?

Our technicians are COSHH trained for hazardous material handling, work under full PPE protocols, and all waste moves through licensed carriers with documentation.

How do I get a quote?

Call 0191 666 0378 or use the quote form on our home page. We give a clear written quote before any work starts, with no obligation.

Join the customers above

Newcastle Bio Team handle biohazard, trauma and specialist cleaning across Newcastle upon Tyne. Call 0191 666 0378 for an honest assessment and a written quote.